Other
- How-To: 1Password
- Accessing BackOffice Remotely
- IT Onboarding playbook for new joiners
- How to: using Pritunl VPN with MS Azure SSO
- How to get support at Kry Livi.
- Anthropic / Claude AI
Zendesk for Agents
- Redacting content in Zendesk
- Zendesk Explore - Guidelines before starting.
- Bug reporting - Zendesk / Jira integration.
- Zendesk - Everything you need to know to get started!
- Using macros to save time
- Help center breakdown and features
Hardware
- How-To: Connect a bluetooth device
- How-To: Identify Macbook specifications
- How-to: Wipe/reset your iPhone
- Help: Macbook not charging
- Handling Lost or Stolen IT Assets
- How-To: Wipe/reset your MacBook